Legal and acceptable use

What will you not sell to?

Answer

Fraud, impersonation, harassment, spam, and anything aimed at a specific individual. HushSMS actions valid abuse reports within 24 hours and terminates the line without refund. This is not decoration: a provider that tolerates abuse loses its carrier ranges, and then nobody gets a number.

The longer version

The incentive here is worth being blunt about, because a moral claim is easy to make and hard to check. Carriers monitor the traffic on ranges they allocate, and a range generating complaints gets withdrawn from the reseller holding it. That takes down every customer on that range, not just the one who caused it. So abuse enforcement is self-interest before it is principle, which is precisely why you can rely on it — it does not depend on anyone's mood. Reports go to [email protected], and the ones that get actioned fastest are the ones that arrive with a number, a timestamp and a message.